Welcome to Cleveland Studios

Terms and Conditions

1) Pricing, Return, Refund and Cancellation Policy

1i) Unless otherwise agreed by Cleveland Studios Ltd in writing, the price for the Goods and/or Services shall be the price set out on www.cleveland-studios.co.uk as at the date of Order Confirmation except in cases of obvious error.

1ii) Prices are liable to change at any time, but changes will not affect Orders in respect of which Cleveland Studios Ltd have already sent an Order Confirmation to the Buyer.

1iii) The Website contains a large number of Goods and it is always possible that, despite Cleveland Studios Ltd best efforts, some of the Goods listed on the Website may be incorrectly priced. In the case of error Cleveland Studios Ltd are under no obligation to provide the Goods to the Buyer at the incorrect (lower) price.

1iv) Payment in respect of an Order is due immediately unless agreed in writing by Cleveland Studios Ltd. Cleveland Studios Ltd may request payment upfront if it deems appropriate in the circumstances to do so. This may be linked to the credit worthiness of the Buyer.

1v) Payment for all Goods can be by credit or debit card via Barclaycard, or bank transfer,

1vi) Cleveland Studios Ltd reserves the right not to process an order until payment has been received.

1vii) Cleveland Studios Ltd reserves the right to charge up to 100% of the order value in addition for any amendments after the order has been confirmed.  Where an order is cancelled after a confirmation notice has been given Cleveland Studios Ltd reserves the right not to issue a refund to the buyer.

1viii) Cleveland Studios Ltd operates a strict no returns policy, unless set out in writing before the order has been placed.  The only exception to this policy where a faulty product has been supplied to the buyer and at no fault of the buyer. 

1ix) It is the responsibility of the Buyer to check over artwork before either submitting or signing off artwork as any changes after this point will be subject to additional charges.

2) Information about us

Cleveland Studios Ltd, Attadale House, Lingfield Way, Darlington, Co. Durham DL1 4GD.

Company Registration Number 901218

UK VAT Registration Number 675 5883 77

By using our website and purchasing a product we are can take photos of the product and share these on social media and printed marketing materials.